Delivery Policy

At EZTRAVIA, we strive to provide timely and efficient delivery to our customers. We provide domestic and international delivery.

Internal Delivery:
  • We ship our products within mainland China through various service providers, depending on the product and customer’s location.
  • Delivery costs may vary depending on the weight and size of the product, as well as the final location.
  • The expected delivery time for local delivery tends to be 3 to 7 working days, depending on the provider and the final location.
International Delivery:
  • We ship products to international customers through various service providers, depending on the product and customer’s location.
  • International delivery costs may vary depending on the weight and size of the product, as well as the final location.
  • The expected delivery time for international delivery depends on the provider and the final location. Delivery times may be delayed by customs and other factors beyond our control.
  • Please note that we cannot bear any taxes, duties or customs fees that may be imposed by the final country. The customer is responsible for such fees.

If you have questions or concerns about delivery, please do not hesitate to contact us via the following address:[email protected]

EZTRAVIA
EZTRAVIA East Africa Integrated Services Co., Limited— One of China's leading Shandong-based companies, engaged in connected digital services for foreign trade, offering a complete solution for cross-border trade on an international scale.
| Branch of Kenya
Foreign Office Address:
Old Mombasa Road About 150mFrom Nairobi Terminus and KATKO COMPLEX Godown No 37.
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